We’re hiring!

Do you want to help older people needing care and their families? Are you passionate about using your organisation and communication skills to make a difference? Join our team!

Care Rights UK is the charity focused on promoting the rights of older people needing care. For over 30 years our national advice service has been a lifeline for older people and their loved ones. We're looking for an adviceline coordinator to join our team. 

You will be welcomed into our small, dedicated, friendly team. You will be the first point of contact for people accessing our advice service, primarily the relatives and friends of older people needing care. You will provide ‘first tier’ support by ensuring enquirers are within the remit of the service, assessing urgency, booking appointments with advisers or signposting to other services.  

This is a rare and exciting opportunity to join our small team and make a real difference to the lives of older people needing care. You will be at the heart of Care Rights UK’s work, helping to deliver our core advice service. You will work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.

This is an exciting time to join the charity, as we invest in growing our advice service. You will help us to diversify and increase our reach across the UK. You will work closely with our small team to ensure our advice service aligns with our campaigns, policy, communication and fundraising work, as the charity pushes for a better care system.

The ideal candidate will be a positive, resilient, can-do person, with a passion for using their communication skills to champion the rights of people needing care. Even if you feel you don’t meet all the criteria outlined in the person specification, if you’re keen to learn and to apply your skills, we’d love to hear from you!

Please see the job description for more information about the role and how to apply. The deadline for applications is Monday 3 August at 9am. We wish you the best of luck with your application and look forward to hearing from you.