Successfully challenging local authority’s financial assessment
We helped ensure a woman’s husband’s contribution to their mortgage costs was considered in their financial assessment.
My mum was only offered awful care homes, miles from us
A family successfully challenged their mother’s care home placement so she could be closer to home with family support.
My wife’s top up fees went up by £1,000 a month
A resident of ten years was told his fees were going up by £1,000 a month.
My husband was moved to an unsuitable (and more expensive) care home
Mrs Baker’s husband felt lost in a big and impersonal new care home, and she could not afford the top-up fees.