We challenged my mum’s care home about visiting
When mum was rushed into hospital unexpectedly,we were told she would be better off in a home as she needed 24 hour care.
My wife’s top up fees went up by £1,000 a month
A resident of ten years was told his fees were going up by £1,000 a month.
A son worried he would have to sell the family home
Mr G was worried that he would need to sell the house to pay for his mother’s care. He didn’t think he could afford to stay in local area and would be forced to move away from his mother.
A human right to wheelchair access
Celia needed a wheelchair after a stroke but her request was refused
‘My dad was becoming depressed, not eating and they weren’t giving him the right medication’
A son became concerned when he saw his father becoming increasingly unhappy.
Successful access to care home records
A care home was refusing to provide a deceased mother’s care notes.
We knew our rights and successfully challenged a visiting ban
Julie and the other residents were confined to their rooms during a Covid-19 outbreak. Her daughter, Lorraine, was very concerned.
Couple reunited after defending their rights in law
On a hot day during the pandemic, Tony lowered his mask to take a sip of water. A a result his wife Deborah was placed in isolation and Tony’s visits were stopped.
Married couple reunited after being placed in different care homes
While a dad had been living happily in a care home for some time, his wife was moved into a different care home after she became ill.
My husband was moved to an unsuitable (and more expensive) care home
Mrs Baker’s husband felt lost in a big and impersonal new care home, and she could not afford the top-up fees.